Using Punctuation is Etiquette

One goal of Advanced Etiquette is to make people feel comfortable and at ease in social situations. While proper punctuation and word usage may not be directly related to having good manners and etiquette, using language correctly is part of presenting yourself to others with the best image possible.

Conference Calling Etiquette

To ensure everyone feels at ease during a conference call and makes it a successful meeting. Participating in a telephone- or video-conference call is much like attending an in-person meeting, with a few twists.

Networking Etiquette

Networking—a fancy way of saying getting to know people—is an important part of business. At general events, it is one of the most effective ways to gain new clients and customers and increase your business revenues. Networking at industry affairs is an excellent way to meet others who work in your field. You can even […]

Business Meeting Etiquette Part 2: The Facilitator

Meeting Etiquette Part 1 focused on attending business meetings from a participant’s point of view. Now, we move on to how to be the best possible meeting leader. 1.      Take the lead. Learn how meetings are run. Get familiar with Robert’s Rules of Order as the foundation of how all meetings are conducted. How closely […]

Business Meeting Etiquette Part 1: You, The Participant

I’m surprised by how many inquiries I’ve received lately from clients and others about how to behave at meetings. More people while in meetings are viewing emails, texting, holding side conversations, and plainly not paying attention. Because of this problem, I am dedicating two newsletters to this topic, starting with how to behave as a […]

Shared Printer Courtesy

This tip was based on a viewer question submitted through QUESTION: Some of my colleagues tie up the printer by printing huge reports and spreadsheets.  It’s inconvenient and sometimes it seems down right rude, but it’s also part of the work. Should I say something? What’s the protocol on printer use?  Also, who should […]

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Gossip: A Terrible Virus

At all times and in every situation, I recognize I must treat everyone—whether they are a close friend, acquaintance, or stranger—with the utmost care and respect which includes NO GOSSIP! Admittedly, gossiping is a large part of everyday life for many people.  For others it’s an occasional bit of fun.  Nevertheless, once it starts it […]

Workplace Etiquette

Too often, simple misunderstandings among co-workers and management lead to workplace tensions. Unfortunately, these stresses decrease both business productivity and employee job satisfaction. Here are ten simple reminders of how to get along in the workplace.

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Name Tag Etiquette – Printing Name Tags

Providing well pre-printed name tags is one of the most effective investments you can make to the success of an event, especially a networking event. Yet many people waste this great opportunity to help guests meet and greet at an optimum level. Here are a few tips to insure your name tags not only look great but are also the most productive.

Are You a Conversation Hog? 8 Tips to Better Conversations

When I get ready to talk to people, I spend two thirds of the time thinking what they want to hear and one third thinking about what I want to say. — Abraham Lincoln Do you know people who spend more time talking about what they want to say than caring about what you may […]

Shaking Hands Is Still Correct… Even During Cold Season

One of the most-asked questions I get at this time of year is: Should I continue to shake hands with people, especially now that we have the H1N1 virus and other diseases I might catch? Shaking hands is a time-honored practice. It stems as far back as Roman times, where contrary to its current meaning…