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Telephone
Etiquette
We're beginning the new Lunar Year of the Ram by providing
a few solid telephone etiquette tips everyone should be practicing
and using on every call. |
Always identify yourself at the onset of placing any call.
Example: "Hello, may I speak
with Mr. EagerToLearn? My name is Syndi Seid
from Advanced Etiquette."
When receiving a call,
and especially when the caller does not identify
him/her self, do state from the start if the
person is not available before asking to take
a message. This avoids the impression the call
is being screened.
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| Never
use a speaker phone without identifying
who else is in the room, or an explanation as to why
you are using it when only the two of you are speaking.
Remember
to always leave your return telephone
number SLOWLY even though you think the person
has it ... you never know what may have happened
causing the person not to have it with them or
access to it at that point in time.
For a more
detailed explanation of the above, and other tips
on telephone and cell phone etiquette, contact
us to request our complimentary one-sheet
on "8 Tips to
Successful Telephone and Cellphone Etiquette." Another
new feature benefitting our subscribers!
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To
view our past Etiquette Tips of the Month,
please choose a topic below:
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© 2003
ADVANCED ETIQUETTE. All rights reserved.
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