In October I attended a seminar through The Emily Post Institute in Chicago, Illinois. If you don't recognize the name, Emily Post was born in 1872 and later became the grand dame of American etiquette. (See her new biography)

The training made me realize that etiquette just isn’t about memorizing a bunch of do’s and don’ts. Its primary purpose is to build relationships. This goal is at the heart of why we display good manners and civility in our daily lives, and why we show consideration, respect, and honesty.

 


With the completion of this course, I now have four certifications from The Protocol School of Washington in DC., one from The Disney Institute on Customer Service, and now this one from The Emily Post Institute. Stay tuned in the months ahead as we unveil new and exciting products and services. Since May, we’ve been on a solid path to re-invent, re-engineer, and re-brand our products and services, all to provide comprehensive training and consulting in international business and social etiquette and protocol. Join us on our journey to change how we interact with each other, one person at a time.

A Thanksgiving Message

During this American Thanksgiving month, I give thanks to everyone who has touched my life professionally and personally: clients, customers, colleagues, friends, family, associates, and you, my loyal subscribers and readers of this newsletter. You are the people who keep my spirits up and give me inspiration to make my life and career successful.

Although we live in troubled times, my wish to you is to turn away from the doubts and fears you may be experiencing. Instead, turn toward the inner strength we all have within us to get through these tough times. I invite you to contact me if I can be of some help in any way. I would enjoy hearing from you. Thank you for being a part of my life.

Enjoy… and Happy Practicing!

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