A comprehensive—nearly 100-page—Action Guide is included as nearly a transcript of the entire course. There are lots of interactive class activities, multimedia visuals, and lots of time for Q&A to reinforce learning. We encourage participants to bring lots of questions, as the best way to bring the lessons alive.
Agenda includes:
Communications/First Impression Skills
“Appropriate behavior says volumes about how much you care about others”
- Pre-meeting strategies: What to think about and do before, during, and following every meeting
- International business card savvy… how to give, receive, keep, and use cards received
- Understanding global rank and status and forms of address
- Business introductions: Proper Greetings and responses to introductions
- Appropriate eye contact/gazes
- When to rise to the occasion
- Advanced networking techniques to maximize your networking effectiveness.
Business Dining from start to finish, including a 3-course tutorial meal
“Good table manners shows your level of education”
- Host duties and Guest responsibilities
- Place settings as a road map to your dining
- Proper flatware usage: American versus Continental styles of eating
- Tons of Table manners!
- Informal Q&A and discussion throughout the meal
- Guest of honor guidelines
- Drinking and Toasting practices: How to give and receive a toast
- Dining conversations
- Global tipping standards
- History of American zig-zag and Continental Style of eating
- Strategic do’s and don’ts
Professional image and presence:
“How you appear to others is what image is all about”
- Seven aspects of image and how Image builds business®: 1. Color analysis; 2. Wardrobe strategies; 3. Grooming principles; 4. Communications styles; 5. Protocol & Etiquette; 6. Image objects; 7. Inner image.
- Dressing for the occasion… What to wear, when, and how
- Types of attire and the messages of clothing… What is business casual anyway?
- Traveling smart
- 24/7 presence
Cultural Awareness
“It’s no longer optional when gaining the edge in global commerce”
- Them versus me!
- Understanding cultural differences… them versus me
- Overview of Hall and Lewis models to global cultural understanding
- What to think about and do before, during, and following discussions
- Body language and Offensive gestures
- Rehearsal techniques
- Gift-giving practices: What to give, how to give it; and how to receive it
- Often-made mistakes in etiquette and protocol
Writing skills
“Writing well is a hallmark of an educated person”
- Types of stationary
- Styles of writing
- Formatting business versus social correspondence/li>
- Writing with positive versus negative wording
- Using variations of the Sandwich Technique for all correspondence
- The importance of RSVPs and Thank-you notes in writing
Technology in the 21st Century
“A considerate individual knows how to use new technology appropriately”
- Email, texting, social media etiquette
- Telephone, cell phone, tablet courtesies
Who should attend
This core curriculum seminar is ideal for any person wanting to polish their interpersonal skills that will result in people getting to know you, like you, and trust you. It is focused on the core principles crucial to the success of any individual in any situation, anywhere in the world. Among the ideal participants, they include:
- Business professionals at all levels of business, whether conducting business locally only, within the U.S., or internationally
- Foreign-nationals wanting to polish their skills to gain the edge in global commerce
- Adults 18 years of age and older wanting to polish their interpersonal skills for any purpose
- College and post-graduate students preparing to enter the workforce
Why Attend
To be confident and empowered with skills that will last lifetime. To be able to apply the skills not only for business, in the workplace, but also at home and in your personal life that will result in having a happier, successful life in every way; and in so doing help be a witness to building a better world in which we live.
Three dates each year to suit your schedule:
Spring: Saturday daytime 8:30 a.m. to 4:30 p.m.
Summer: Friday daytime 8:30 a.m. to 4:30 p.m.
Fall: Friday evening 1:00 pm to 9:00 pm
Click on Register Now below to view exact dates and times and to register.
Investment: Only$4688 for 8.5 great hours of instruction, a tutorial lunch, a nearly 100-page Action Guide in a 3-ring binder with tabs, plus a bonus 30-minute, private one-on-one, follow-up telephone session with Syndi after the seminar at no additional charge.
Enter your text here...