I recently met a man who was highly accomplished, intelligent, and wealthy. I thought at first he was a positive person, because of all he had achieved. However, as I got to know him, I learned he was a difficult person to know and like. He was indecisive and would constantly contradict himself in words […]
At some point soon, you might be traveling the world and using interpreters for business or pleasure. Here are eight tips to successfully communicate with someone who does not speak your language: Know your terms. Hire an interpreter, not a translator. An interpreter translates your words in real time, whereas a translator changes words from […]
Did you know Friday, December 26, 2014 is National Thank You Note Day? The day after the Christmas holiday is a perfect opportunity to send thank you notes for gifts received over the holiday season, no matter what the occasion. Sending a note shows people you care, you appreciate their gift, and that you are […]
Updated technology makes video interviews easy, thus replacing in-person and telephone interviews. If you will be interviewed by video, go Hollywood and set up the room, lighting, and your appearance to show yourself off in the best possible way. Here are 8 tips for holding an effective video interview:
Do you feel overwhelmed by the barrage of daily emails that clutter up your life? It seems impossible to keep up. Have you ever written messages saying, “So sorry for not replying sooner, your message was buried in my inbox?” You are not alone. This is happening to everyone! The amount of email we all […]
Are you constantly expressing dissatisfaction, discontent, resentment and negativity about life, versus being happy, helpful, and positive about your surroundings? Many people are chronic complainers and don’t even realize it. Your sentiments may be noble in thinking you are only trying to be helpful, to improve situations, or resolve something you think is wrong. Whatever […]
Have you ever borrowed an item and never returned it? Have you promised to send a potential client or friend something, and never followed through? Have you said you’d call someone to invite him or her to lunch, but you never do it? Worst of all, have you ever borrowed money or promised to pay […]
Do you know people who say, “I’m sorry,” yet continue the same offense over and over? A woman recently shared how much she disliked a friend who always apologizes for being late. Yet the friend continues being late for every occasion. Finally, she has given up on the person ever being a closer friend. When […]
Every week I see articles on lack of workplace etiquette and civility. It appears co-workers, friends, and family members are not getting along and this is fast becoming an epidemic. People are also using the demise in civility and etiquette as a barometer for leaving jobs or cutting off friendships and relationships. This month I’m […]
When performing business introductions, here’s what I call my 2-step golden rule to proper business introductions:
Step 1: The first person’s name you say is always the most important person.
Step 2: Thereafter, everyone else’s name is introduced to that most important person.
One goal of Advanced Etiquette is to make people feel comfortable and at ease in social situations. While proper punctuation and word usage may not be directly related to having good manners and etiquette, using language correctly is part of presenting yourself to others with the best image possible.