Communications

Lying is Not Etiquette

Do you know someone who is a habitual liar? Someone who is untruthful, deceptive, and who shares falsehoods on a regular basis? The reality is, we all have a tendency to lie in some fashion. The distinction is whether it is a chronic behavior detrimental to yourself and those around you. A loyal subscriber recently […]

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How to be a Positive versus a Negative Person

I recently met a man who was highly accomplished, intelligent, and wealthy. I thought at first he was a positive person, because of all he had achieved. However, as I got to know him, I learned he was a difficult person to know and like. He was indecisive and would constantly contradict himself in words […]

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8 Tips When Using an Interpreter

At some point soon, you might be traveling the world and using interpreters for business or pleasure. Here are eight tips to successfully communicate with someone who does not speak your language: Know your terms. Hire an interpreter, not a translator. An interpreter translates your words in real time, whereas a translator changes words from […]

Sending Thank-You Notes

Did you know Friday, December 26, 2014 is National Thank You Note Day? The day after the Christmas holiday is a perfect opportunity to send thank you notes for gifts received over the holiday season, no matter what the occasion. Sending a note shows people you care, you appreciate their gift, and that you are […]

Cell phones at the dining table

All electronic devices should never been placed on a dining table while eating… never, ever!

Handling Sarcasm

Do you know someone who tries to be funny or appears to be just kidding around, but doesn’t really succeed? Their comments come across as negative, off base, insulting, or cynical. While sarcasm can be funny, more times than not, it is harmful.

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12 Tips for Instant Messaging in the Workplace

IM helps people communicate more efficiently, faster, and to nurture closer team relationships worldwide. Learn how to use it properly…

8 Tips to Video Interviewing

Updated technology makes video interviews easy, thus replacing in-person and telephone interviews. If you will be interviewed by video, go Hollywood and set up the room, lighting, and your appearance to show yourself off in the best possible way. Here are 8 tips for holding an effective video interview:

8 Tips to Retaining Clients and Customers

How much do you care about your clients and customers?

Email Etiquette Part 2: Save Your Sanity! Six Steps on How to Organize Your Emails

Do you feel overwhelmed by the barrage of daily emails that clutter up your life? It seems impossible to keep up. Have you ever written messages saying, “So sorry for not replying sooner, your message was buried in my inbox?” You are not alone. This is happening to everyone! The amount of email we all […]

Are You A Chronic Complainer?

Are you constantly expressing dissatisfaction, discontent, resentment and negativity about life, versus being happy, helpful, and positive about your surroundings? Many people are chronic complainers and don’t even realize it. Your sentiments may be noble in thinking you are only trying to be helpful, to improve situations, or resolve something you think is wrong. Whatever […]

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Posted in Business Communications Life by Syndi Seid. 5 Comments

Keeping Promises is Good Etiquette

Have you ever borrowed an item and never returned it? Have you promised to send a potential client or friend something, and never followed through? Have you said you’d call someone to invite him or her to lunch, but you never do it? Worst of all, have you ever borrowed money or promised to pay […]

Saying “I’m Sorry” and Meaning It!

Do you know people who say, “I’m sorry,” yet continue the same offense over and over? A woman recently shared how much she disliked a friend who always apologizes for being late. Yet the friend continues being late for every occasion. Finally, she has given up on the person ever being a closer friend. When […]

Civility and Etiquette in the Workplace

Every week I see articles on lack of workplace etiquette and civility.  It appears co-workers, friends, and family members are not getting along and this is fast becoming an epidemic. People are also using the demise in civility and etiquette as a barometer for leaving jobs or cutting off friendships and relationships. This month I’m […]

Posted in Business Communications by Syndi Seid. 1 Comment

Introductions Within Etiquette

When performing business introductions, here’s what I call my 2-step golden rule to proper business introductions:
Step 1: The first person’s name you say is always the most important person.
Step 2: Thereafter, everyone else’s name is introduced to that most important person.

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