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Howโs Your Etiquette Brand?
In today’s world, the term “branding” is being used to refer to almost everything – be it products, businesses, and…
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5 Tips on Client and Customer Retention
How much do you value your clients and customers? Are you aware they are not considered the same person? Hereโs…
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Celebrate Hugs and High-Fives Day, or not?
According to the U.S. National Day Calendar, the 12th of September is National Hug and High Five Day. When I…
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Life and Workplace Incivility
Ten years ago, I published an article on workplace civility, which shared the results of a national survey and other…
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Don’t be labeled “non-responsive…”
In today’s world, being responsive is essential. It is a hallmark of a true professional. Nothing boils me more than…
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What’s your professional business image?
Do you associate “professional image” with personal appearance and behavior? What about your business image, regardless of size or being…
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Etiquette Is Being of Service To Others
This article was the impetus for a recent Facebook quote I thought I would expand upon in this article. It’s…
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Being a Positive versus Negative Person
Maintaining a positive outlook can be challenging in a world that thrives on negativity. I once had the pleasure of…
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Cultural Awareness is No Longer Optional
No matter where you live, cultural awareness is essential to succeed in a diverse world. The era of only interacting…
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Hiking and Wilderness Etiquette
Taking a day hike during good weather is always a fantastic way to unwind and enjoy some peaceful solitude. It’s…
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Practice Makes Perfect versus Deliberate Practice
Most Americans know the proverb Practice Makes Perfect, dating to the 1550s. Its original phrase was โUse makes perfect.โ It…
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Why Calendaring is Good Etiquette
This monthโs tip addresses a situation I’ve been encountering more and more these days, and it’s increasingly bothersome (a/k/a driving…
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8 Tips On When To Text
Remote work has become more prevalent, and most people have a smartphone as their primary communication device, plus a desktop…
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Set a Goal and Succeed…
Setting goals and succeeding takes intentional effort and intentional steps to achieve… Here are 8 tips I’ve learned along the…



